We’re not perfect but we aim to be!

Please tell us loudly and clearly and as soon as possible if you have a problem or a complaint.

What we Will do:
We will agree with you how to put it right, how to compensate and how to avoid the same issue arising in the future.

Who to SHOUT to:
Under our Quality System, all complaints or issues that need resolving are recorded and reported to our Quality Manager – no matter who you discuss them with. If this is a matter you have not been able to resolve through one of our consultants please talk to one of the L&T contacts below who will already be aware of the problem.

QUALITY MANAGER
Eileen Yurdakul     eileen.yurdakul@lovetate.co.uk     020 7256 6668

MANAGING DIRECTOR
Maggie Love     maggie.love@lovetate.co.uk     020 7256 6668